Get in Touch
Contact Us
Have a question about your order, a product, or our policies? We are here to help. Reach out through any of the channels below and we will get back to you as soon as possible.
Before You Reach Out
You may find an answer to your question in one of these resources:
- Frequently Asked Questions — covers orders, shipping, returns, and product safety.
- Shipping Information — rates, delivery times, and tracking details.
- Returns & Refunds — eligibility, process, and timelines.
- Product Care — cleaning, storage, and material compatibility.
Business Hours
Our support team is available Monday through Friday, 9:00 AM – 5:00 PM EST. Messages received outside of business hours will be answered the next business day. We are closed on Canadian statutory holidays.